Our 100 Day Returns Policy

We stand by the quality of our Black Cat Cable range and want you to be completely satisfied with your purchase. To ensure your confidence, we offer a 100-day return policy with the following terms:

  • First 30 Days: If you are not satisfied with your purchase for any reason, you may return the product for a full refund of the purchase price.
  • Day 31 to Day 100: After the initial 30-day period, returns will be eligible for a full credit of the original purchase amount. This credit can be used towards the purchase of any new, used, or ex-demonstration products available on our website.
  • Exclusions: This return policy does not apply to purchases made through our upgrade/trade-in scheme.
  • Condition of Returns: All returned products must be in their original condition, including packaging and accessories, to be eligible for a refund or store credit.
  • We reserve the right to refuse orders from customers we believe are abusing our return policy, at our discretion.

To initiate a return, please contact us via the contact form on our website or email us at info@hificonsultants.co.uk with your order details. We appreciate your business and look forward to assisting you!